About Travelshoppe: 30+ Years of Celebrating Success in Your Journey

1. 1994

   Travelshoppe Company Limited was incorporated on 11 May 1994, a time when Kenya's travel industry was built on telex machines, paper tickets, and relationships forged over handshakes and shared cups of chai. The company was established as a subsidiary of the Ramco Group of Companies, with a founding vision to bring world-class travel management to Kenyan organisations and travellers at a time when the industry was still largely informal and fragmented.

2. Earning Trust

   The early years were about earning trust. We invested in IATA accreditation, a rigorous process that required demonstrating financial stability, professional competence, and adherence to international airline industry standards. That accreditation opened the door to direct ticketing relationships with every major carrier, giving our clients access to fares and booking flexibility that non-accredited agencies could not match. It also signalled to the market that Travelshoppe operated to a global standard, not just a local one.

3. Late 1990s to 2000s

   Through the late 1990s and into the 2000s, we grew steadily, adding corporate clients, deepening our safari and leisure expertise, and building the supplier relationships that would become one of our most valuable assets. Airline partnerships, hotel group agreements, lodge contracts across Kenya's national parks and conservancies, each relationship was cultivated personally, tested over thousands of bookings, and maintained through consistent performance.

4. Weathering Disruption

   The challenges came too, and each one tested our resilience. The post-9/11 travel security overhaul reshaped the industry overnight. The 2008 global recession forced cost discipline on every corporate travel programme. And then COVID-19 brought international travel to a near-complete halt, threatening the survival of travel companies worldwide. Travelshoppe navigated each disruption by doing what we have always done: putting our clients first. During COVID, our team worked around the clock to repatriate stranded travellers, rebook cancelled itineraries, negotiate refunds and credits, and maintain communication with every affected client. We emerged from the pandemic leaner, more technologically capable, and more convinced than ever that the human relationships at the core of our business are irreplaceable.

5. Today

   Today, Travelshoppe serves 300+ corporate clients and has facilitated travel for more than 10,000 individuals. Our team manages corporate travel programmes for multinationals, NGOs, and embassies. Our safari consultants design wildlife experiences across every national park and conservancy in Kenya. Our leisure travel team crafts holidays from Diani Beach weekends to multi-country European adventures. Our visa specialists guide thousands of successful applications each year. And our MICE division delivers corporate events that combine Nairobi's business infrastructure with Kenya's extraordinary natural settings.

The tagline we chose years ago, "Celebrating Success in Your Journey", still captures who we are. Every booking, every itinerary, every resolved emergency, every client who returns to book again, that is the success we celebrate.

Awards and Recognition

Over three decades, Travelshoppe has been recognised by industry peers, global organisations, and airline partners for consistent excellence. These awards reflect not just our team's performance, but the trust that the industry places in our professionalism, innovation, and client service.

For a comprehensive overview of our accolades, visit our awards and recognition page.